All in stock orders placed before 12pm EST will ship same day. (Mon-Fri 9am-5pm EST, excluding holidays.)

Our standard delivery carrier is UPS ground. Please note that we cannot deliver to P.O. boxes or APO addresses. All shipping is inside the continental United States only.

TalkTwoWay is headquartered in Charlotte, North Carolina and most products are distributed from this location. The standard delivery time on most orders for the East Coast is 2-3 days, 3-5 days for the Midwest and approximately 8 days for the West Coast. To view the UPS estimate ground delivery times, click here. Your UPS tracking number will be emailed to you once the order is shipped. For delivery questions, please contact us at 866-605-8255 or by email at

All TalkTwoWay orders are shipped with standard UPS insurance and without a signature required. If you would like to customize these requirements, please make sure to contact us at 866-605-8255.

Please note that at TalkTwoWay, we do our very best to make sure your package is delivered as fast and as safely as possible. However, we cannot assume any responsibility for issues relating to the shipment and delivery by UPS. If there is an issue with your shipment, including damaged or lost equipment, please contact UPS directly. Instructions can be found on UPS website,

If you require an alternative shipping method, please contact us at 866-605-8255.